NeedNect is an award-winning software. Trusted by partners.
Product video
How it works
3 easy steps to use NeedNect
1. Create a profile.
Create your free guest account and start enjoying all the benefits.
2. Share your needs.
Tell us about your wishes, preferences and needs in just a few minutes.
3. Use it worldwide.
Share your profile and needs with any hotel with the touch of a single click.
Q&A
How do I create an account?
You can easily create a free account here. Now set up a profile, your personal password and let us know your wishes, preferences and likes.
How can I add custom wishes in the Guest App?
With the plus symbol, you can add as many wishes and preferences as you like to tailor your hotel stay to suit you and your needs.
Who can see my personal information?
Your personal details will be sent to your hotel when you book and will be updated until you check out. If you use the "Share profile" function, the link to your profile will be valid until a date of your choice.
How does a hotel get access to my information?
Partner hotels will be given access to your current guest profile immediately upon approval.
If your hotel is not yet a NeedNect partner, you can share the link to your profile for a period of time. In this way, you can benefit from a personalised hotel experience at any hotel worldwide.
Can people search for me and my information?
No, it is not possible to search for you or your details. Your details will only be visible once you have booked a hotel and approved your profile.
How long will a hotel have access to my information?
Your hotel will have access to your current details until you depart.
Where can I address a problem?
If you have a problem with a product or service, you can contact us by email at support@neednect.com.